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Mike, sitting across the conference table from me, looked totally defeated. As a division executive for a leading research laboratory, he was accountable for millions in budget, several hundred highly professional employees, and the production of thousands of high-quality tests weekly. Recent cost-cutting and staff reductions had put pressure on hiring, and an expectation that budgets would be trimmed further, with the possibility of additional staff cuts.
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He explained, “I’ve been here for 14 years, and I’ve never seen a more depressed work environment! We need to make significant changes around here,