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u’ve probably heard of the acronym RACI at some point. RACI stands for responsible, accountable, consult, and inform. It’s a way to establish organizational accountability by assigning who is “responsible” for doing the work, who is ultimately “accountable” for the outcome of a task, who are the subject matter experts to be “consulted” about the work, and finally, who should be regularly “inf
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rmed” about the status of the work. While I like RACI, there’s a similar acronym called MOCHA that I like just as much &n
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ash; if not more. Here’s what MOCHA represents: Manager: Who handles