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As open enrollment shifts into high gear, new data could provide a much-needed reality check for HR executives: There’s a significant gap between what employers and workers think about their benefits.
Some 68% of US employers believe their benefit communications are effective, an opinion only shared by 38% of workers, an October Prudential study found. And while 75% of employers don’t see value in the tools supplied by insurance brokers and carriers to help individuals select plans, nearly 70% of workers want the personalized advice those programs can provide. The report also said that 66% of employers think their employees are