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The Power of Honesty: What Businesses Can Learn from Jack Dorsey’s Layoff Announcement

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When companies run into trouble, the C-suite often defaults to secrecy, sharing updates on a need-to-know basis. But when that happens, people make stuff up to fill the information vacuum—and it’s nev

e

r good. While I’m never glad to see layoffs, Jack Dorsey’s email to Block, the fintech firm he founded as Square, announcing the layoff of 931 people, approximately 8 percent of the staff, meets a standard of honesty that all businesses sh

o

uld strive for. The email, obtained by TechCrunch sets out the reasons for the layoffs and describes the why and the what behind the layoff. He gives three reasons (the

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