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Frontline workers are struggling. From the people on the floor at your favorite brick and mortar store to the warehouse employees ensuring inventory is getting where it needs to go, the challenges they face are largely the same: low pay, inflexible scheduling, and a lack of user-friendly technology.
According to recent data, this has led to two-thirds of frontline employees reporting that they experience work-related stress, and as many as one in two frontline employees note that they have considered quitting their job in the past year.
In an ideal world, employers would be able to raise pay