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The quest to identify skill gaps among workers is a constant endeavor with no end date, but that’s what it means to grow a workforce. Employees are hired with an armory of skill sets that match what an organization is looking for, but as the role evolves, the employee is expected to grow as well. This is easier to do in some roles, where the work done introduces the necessary skills to the employee, but in most cases, additional training is required to help the employee improve.
Investing in upskilling programs is in the employees’ and organization’s best interests, but