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Time-saving technology has long been a double-edged sword for workers. While new tech can mean less work for humans, less work also often means fewer jobs as well. Artificial intelligence (AI) is developing as the next major technological disruption in the modern world. Tools like generative AI (GenAI) can complete many tasks once exclusively the purview of humans and often much more quickly and with fewer errors.
It may be surprising, then, to hear that, despite AI’s promise, fundamentally human skills and qualities remain in high demand. Some would say such “soft skills” are