This post was originally published on this site
Many companies are having difficulty holding on to frontline workers as factors like low pay, inadequate job training, and big workloads have made these roles undesirable.
Telamon, a telecommunications services company headquartered in Carmel, Indiana, with locations in 12 states, plus India and Europe, experienced this with its telecommunications equipment installers.
The problem for Telamon was two-fold, Kat Gerig, its VP of HR, told HR Brew: Not only was the company having difficulty recruiting experienced talent, but it also had too many senior-level workers completing junior-level tasks. As a result, it launched its Academy Installer Program in 2021, a multi-year training curriculum