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How Delta got its skills-based talent strategy off the ground

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For Delta Air Lines, moving towards a skills-based talent strategy was something that the company’s HR leaders knew just wouldn’t fly by “winging it.”

The airline serves nearly 200 million travelers each year, servicing 275 destinations across 50 different countries, and it employs more than 100,000 associates across the globe to do so.

“What we’ve done so far for Delta Air Lines is really started to revolutionize a lot of skills-based hiring and development within our enterprise,” said Trevor Greer, a solutions partner for talent at Delta Air Lines, at SAP SuccessFactor’s annual customer event SuccessConnect in Lisbon, Portugal in October.

The airline

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