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As air travel rebounded post-pandemic, airport restaurant and retail chain company OTG Management faced a challenge: Recruiting enough workers to fill jobs available at one of the 11 airports in which it operates throughout North America.
Even as the labor market has cooled, job openings in the US labor and hospitality sector are still higher than most other industries, and as of July the turnover rate stood at 4.2%, nearly double the national average. In the background of this challenging hiring market, OTG is growing, recently expanding at the Denver International Airport, with plans to hire 100 additional workers. The company