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Gen Z and millennial workers are confused about open enrollment—and they don’t know they can turn to HR for help

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Getting a root canal, breaking an arm, and giving up sweets for a month are just a few things employees would rather do than pick a health insurance plan.

Over half of Gen Z and millennial workers (51%) admit to randomly choosing a health insurance plan because they didn’t understand their choices, according to a recent Justworks report. Now, you may be wondering, “Why didn’t they reach out to their HR team?” Well, the report found that 45% didn’t know who to ask about open enrollment.

Factors, like the complexity of the US health insurance system and personal sensitivity around health, could

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