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In late 2023, generative AI (GenAI) had a massive impact on workplaces of all kinds. With the introduction of ChatGPT and, quickly after, several other types of GenAI tools, rapid disruption began to occur.
While many workers lamented—even feared—the disruptive impact and what it might mean for their jobs, others quickly embraced the new technology, finding ways to streamline and augment their work, freeing themselves from rote, administrative tasks to focus on more interesting aspects of their jobs.
Beyond Creating Content
While one obvious use case for GenAI tools like ChatGPT is to create content, and it’s certainly