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Ever wondered why some leaders effortlessly command respect while others struggle despite their hard skills? Discover the hidden power of emotional intelligence (EQ) in shaping effective management and how mastering it can revolutionize your workplace dynamics. Join Warren and Kevin as they break down the crucial elements of EQ, such as understanding and managing emotions, effective communication, and empathy. Through relatable anecdotes and real-life HR scenarios, you’ll gain practical insights into separating passion from emotion and maintaining professional expectations even in the most challenging situations.

Tackling tough conversations and soft skills training can be a minefield for

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