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American Airlines Left the ‘Fasten Seatbelt’ Sign on for a Full 10-Hour Flight. It Was Miserable–and an Important Leadership Lesson

On Tuesday, I flew from London to Dallas on American Airlines. According to the flight attendant, the flight is nine hours and 34 minutes. Add another hour on the ground, and it’s
The post American Airlines Left the ‘Fasten Seatbelt’ Sign on for a Full 10-Hour Flight. It Was Miserable–and an Important Leadership Lesson appeared first on Improve Your HR.