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A story in the New York Times brought to light a different side to the Trader Joe’s so many know and love, talking about how a policy of positivity and happy greetings was creating quite the opposite of a work environment for employees. In today’s episode, Chuck and John talk about this contradicting policy and environment, particularly with how it came across with a “smile” policy.
How do you create a positive environment for customers without putting employees in uncomfortable or unreasonable situations?
In the HR News + Updates segment, the team touches on the following topics and more:
Dating