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What are the best interview questions to assess candidates’ ability to manage and resolve conflicts? What answers should interviewers seek?
In this Q&A, Richard Birke, chief architect of JAMS Pathways, the leader in early conflict resolution that helps prevent or solve workplace problems, provides tips.
Here’s what he had to say.
When looking for executives with great people skills and conflict resolution skills, what are the best interview questions to assess candidates’ ability to manage and resolve conflicts?
RB: First, be direct. Ask about their prior experience dealing with conflict as a leader. Ask them to recount a