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Since ChatGPT launched in late 2022, changing the public understanding of the power generative AI could bring to everything, some HR teams—like everyone else—have been navigating the AI transformation, making sure they’re equipped to leverage the potential offered by the leap in technology.
It’s no surprise that people platforms, like ServiceNow, are quickly working to upgrade their solutions to meet the moment. Global digital transformation platform ServiceNow announced on May 9 its new AI-powered features to help HR pros continue to improve employee experience and talent development outcomes, and improve in-person work in an AI-powered digital era.
The platform uses automation and