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Employees are customers, too. Ever heard that adage?
If you work at Workhuman, it’s not just an adage—it’s part of the company’s ethos, according to Zoe Peterson-Ward, its chief customer officer.
Workhuman, which has its US headquarters in Framingham, Massachusetts, is an employee recognition software company. Employees at client companies, including LinkedIn, Cisco, and IBM, can recognize work accomplishments and share life milestones with coworkers on the platform.
Because employees are at the heart of the platform, Workhuman’s 1,000+ employees test new features before they’re rolled out to customers, Peterson-Ward said. This has led to her working with KeyAnna Schmiedl, Workhuman’s chief human