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When Accommodation Requests Go AWOL: A Cautionary Tale For Employers

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T

he complexities of the interactive process in disability accommodation requests can trip up even the most experienced HR professionals, especially because no two situations are alike. However, there is an immutable rule: an employee’s voluntary withdrawal from the interactive process and failure to provide the requested medical documentation show a lack of good faith. And lack of good faith spells doom for a failure-to-accommodate claim under the Americans with Disabilities A

c

t. The Interactive Process Breakd

o

wn In a Sixth Circuit decision I read last night, the plaintiff with various psychological disorders had requested an ADA accommodation for her flare-ups, which included

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