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In attempting to assess the complicated balance between an individual employee’s need for a service animal and the requirements of clients, customers, patients, and the workplace as a whole, the U.S. 8th Circuit Court of Appeals (whose rulings apply to all Iowa employers) has weighed in over the last several months with discussions in two instances that limit the requested accommodations made by employees.
Samantha Howard was a pharmacist at Bothwell Regional Health Center who suffered from Type 1 diabetes. As a result of her condition, she was granted various accommodations at work, such