This post was originally published on this site
In a recent memo to employees obtained by Bloomberg, Home Depot announced that all employees–including executives–will have to work a full eight-hour shift in a store once per quarter.
This is brilliant, and how all businesses should operate when the core functions of the business differ substantially from the corporate office.
Home Depot isn’t the first business to send corporate folks into the thick of things. Twenty-five years ago, when I worked in the corporate offices of Wegmans, everyone had to spend time in the stores. And during the holiday season, it was all hands on deck. If a store needed me, into the store