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We’ve been talking a lot lately about dealing with workplace conflict. I thought it was very interesting the number of pre-emptive comments I saw about the possibility of employee conflicts before the U.S. presidential debates. It reminded me of my recent conversation with Alexander Alonso, PhD, chief knowledge officer at the Society for Human Resource Management (SHRM). He mentioned research indicating a significant increase in the acts of uncivil behavior at work.
Employee conflicts, even when the organization knows they might happen, still need to be investigated. We can’t simply say, “Oh, you know, this will all blow