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I want to share a quick story. Years ago, I had started a new job, and my boss told me that one of the challenges in the human resources department was that the offices were “cold”, meaning that employees didn’t feel they could approach HR and talk with them about what was happening in the workplace. The reason I remember this story is because after some time, my boss came into the HR offices and talked about how “warm” it was. And it wasn’t the literal temperature … it was that employees would come by