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Generative AI, skills shortages, and new employee demands are impacting HR’s role in organizations. Business leaders expect HR to have a strategic impact, employees want engaging employee experiences, and the board requires HR to protect the business against risk.
Since the late 1990s, HR has repositioned as a strategic partner with a new operating model focused on balancing strategic business partnering, centers of excellence, and operational efficiency in HR delivery. The HR Business Partner (HRBP) model, also called the Ulrich Model or Three-legged Stool, facilitates a proactive approach to aligning HR practices, like talent and culture, with business needs and