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Workforce management metrics are critical for understanding and optimizing how businesses manage their employees, yet many struggle to use them effectively. This can hinder decision-making, as many companies (43%) only use ad-hoc reporting or none at all, limiting their ability to respond quickly to workforce changes.
Real-time workforce management metrics that provide instant insights into productivity, engagement, and resource allocation can offer a competitive edge. They can also facilitate more agile decisions, optimize workforce efficiency, and better align staffing strategies with long-term business goals.
Contents
What are workforce management metrics?
What are workforce management KPIs?
Workforce management vs. workforce planning
25 workforce management metrics to track
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